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Anam S. UX Design & Research

  • Canada
  • Verified

About Me

I enjoy creating highly intuitive and effective user experiences through design and research! I apply mixed methods, design thinking and UCD to ideate and optimize products across desktop, mobile, app and software interfaces.

Language: English, French

TimeZone: America/Toronto

Education & Qualification

Graduate Level
Educational Qualification
Bachelor of Arts
University / College
York University

Industries Worked In

  • SkipTheDishes

    UX Researcher
    Convey findings throughout product development cycles and conceptualize data and insights. Proven ability to translate findings from diverse datasets into meaningful UX artifacts including user ecosystems, journey maps, empathy maps, personas and reports.

    Conversational AI Designer
    Designed, developed and deployed advanced Conversational AI as a Service across verticals in finance and telecommunications. Case studies focused on information architecture, market research, user personas, user flows, user experience, journey traversals/happy path, automation and optimization.

    UX Researcher
    Planned and designed the research operations of various product iterations including user onboarding, payment user flow. Incorporated user attitudinal and behavioural insights, diary studies, mixed methods, user stories, ecosystems, personas and artifacts.
  • City of Markham

    UX Designer
    Proficiency with Sketch, Adobe XD, Principle, Framer X, InVision. Understanding of HTML5/CSS, front-end capabilities and design systems. Coordinated copy translation for French in accordance with web guidelines (WCAG 2.1, 2.0) and demonstrated ability to develop highly effective style guide, product Voice and Tone inspired by and respectful to the Indigenous Peoples of Canada.