Individuals often have great technical skills and knowledge but as they progress the 'people' aspects become extremely important - how to get promoted, deal with difficult colleagues, influence senior stakeholders. The challenge list goes on, Joanna Gaudoin, Inside Out Image (https://insideoutimage.co.uk/) has helped hundreds of individuals navigate these issues and more. Joanna specialises in helping ambitious professionals and their organisations improve performance and achieve their goals. She does this by helping them master and strategically use the business skills of Personal Impact and Relationship Management. These skills are required for professional success. Before establishing Inside Out Image, Joanna worked in marketing and consultancy in large corporates. She understands the business world and its challenges. She now helps organisations and individuals understand how to succeed in it.